What Seed customers say
They have a credible digestive-results story, especially around regularity and constipation relief, but their recurring-order and support experience creates a larger opening. Their ads broaden into sleep, energy and multivitamins while reviews repeatedly describe billing, delivery and cancellation failures. You should compete with one specific digestive promise backed by clear evidence and a visibly safer customer journey.
- Researched
- 29 August 2026
- Site
- seed.com
- Ads read in
- US
- Sources
- 2 of 9 answered
- 40
- ads found
- 40
- reviews found
- 2
- sources read
- 2.80
- review rating
Seed reviews, read · 40 of 40 read one by one · 2026-08-29T11:18:33.278Z
Across these 40 newest reviews, the product receives meaningful praise for regularity and medication-related constipation relief, but the buying and cancellation experience is the larger competitive weakness. Subscription, billing, delivery and support complaints appear repeatedly and often turn satisfied users into churn risks. You can compete by making cancellation, order status, refunds and recurring charges visibly simple before asking anyone to subscribe.
- 40
- reviews in the window
- 2.75
- average rating
- 55%
- one or two stars
- 98%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
Country
40 of 40 reviews · fetched 2026-08-29 · first run, nothing to compare against
TERRIBLE CUSTOMER SERVICE- love the…
TERRIBLE CUSTOMER SERVICE- love the product but will cancel after I find a suitable alternative. Lost orders, shipment and billing issues, subscription SLOPPINESS that they refuse to take accountability for, literal GASLIGHTING, etc etc etc.. .. .. this last interaction I experienced with "Peter" sealed the deal. He basically invited me to CANCEL MY SUBSCRIPTION when they're the messy ones who keep screwing up. Obviously, they don't value customer loyalty. They will soon be losing 2 subscriptions from my household.
Money withdrawn from my account upon…
Money withdrawn from my account upon ordering. Haven't received the product and no reply from them online. Disgusted!! Going to contact my bank. I haven't received my order! It's been stuck with USPS since 8/13/26. I've emailed SEED and they're not answering me!! Order SEED1156. It was scheduled to be delivered 8/21/26. I've read about a lot of scams with Seed and poor customer service. I need a reply!!
Reply from Seed · 2026-08-27
Hi Bethann, thank you for bringing this to our attention. Our SeedCare team responded to your email and, after reviewing the photo and order information you provided, confirmed that this order was purchased through an illegitimate website or listing posing as Seed Health without our permission. Because the charge did not originate from Seed, we recommended contacting your bank directly to dispute the transaction as fraudulent and recover any lost funds. We’re very sorry you experienced this and are here to support you at care@seed.com should you have any additional questions.
Seed
I have had difficulties with my movements all of my life. Upon taking Seed daily, I am finally regular!!! I am very pleased with these results, thank you!
Reply from Seed · 2026-08-27
Hi Angie! Thank you so much for sharing your experience—we’re so glad to hear that Seed has made such a meaningful difference for you and that you’re pleased with your results. We’re grateful to be part of your journey.
Disappointed
This product did the opposite of what it should. I even stuck with it for a month and the symptoms got worse. Severe bloating and pain. I would NOT recommend this product
Reply from Seed · 2026-08-24
Hi Tina—thank you for taking the time to share this with us. We’re sorry to hear this has been your experience. Mild GI symptoms like bloating or changes in stool can sometimes occur in the first few weeks as your body adjusts to a new probiotic. Some find it helpful to start with 1 capsule per day before gradually increasing to 2. Taking DS-01® closer to food or at a different time of day may also help ease this transition. If any symptoms feel concerning, we recommend checking in with your healthcare provider. If there is anything further we can assist with, please don’t hesitate to reach out to us at care@seed.com — our team is here and happy to help.
Nonexistent Customer Service
I have read many of the reviews and noticed that the only ones that have a response from Seed are positive ones. So many 1 or 2 star experiences on customer service. I have had the worst time trying to get my subscription straighten out and their only response is to send (and charge me) more stuff. No follow up, just an automated email for the addition order. I’m going to end up having to cancel my credit card to stop the madness! Lastly, how in the world did someone locate a real person? There are no phone numbers anywhere on their site and I would agree that all the responses I have received seem to be AI!
Reply from Seed · 2026-08-27
Hi Tiffany, thank you for taking the time to share your experience. Our SeedCare team did review the account and followed up directly by email to clarify what happened. As shared there, the additional order was created when the Ship Now option was selected while switching the DS-01® subscription to the 6-month Sustainable Refill Program. Selecting Ship Now processes the new SRP order immediately. We also confirmed via email that the subscription has since been canceled, so there will be no further subscription charges from Seed. We’re sorry for the confusion and frustration this experience caused. If there's anything further we can support you with, please don't hesitate to reach out to us at care@seed.com.
Predatory Business Practices at Seed.
Although I did appreciate the products, the company makes it almost impossible to manage autoship orders. Between June and July, I had shipment after shipment delivered, one week 2 orders in the same day, and well over $700 deducted from my bank account. So much product, I’m unsure I can use it all prior to expiration dates. I emailed repeatedly, pleading repeatedly for them to stop sending. Instead of honoring my request, they kept asking more questions instead of stopping things. Finally I sent a message via Instagram and had to become irate, even threatening to report them (which I will still do) and they finally cancelled things and refunded a portion, but only a fraction of what I ended up paying. Good products, HORRIBLE company. Do NOT use this company, or you’ll be stuck… like so many of us in these reviews.*********** (Comment below is In response to Seed's comment to this original review)... ...Seed uses respectful words to explain away the company's methods for doing business, which is predatory IMO. 71% of the reviews are 1 star, citing similar issues to mine. Products are good. Customer service merely well spoken, not effective. Flowery words do not build trust with consumers. Actual actions and obvious changes do, which Seed seems tone deaf to address. It would be in Seed's best interest to stop talking about the 'team' being informed and actually make changes to your business practices. A refund totaling $227 was offered to me, while the total expense from June - July exceeded $600 (give or take). It's unfortunate because they genuinely have pretty good products. Why not be a stand up business to back that? Makes zero sense............UPDATE 8/25/26. I just received yet another alert that Seed sent ANOTHER UNWANTED ORDER TODAY. The level of incompetence and predation with this company is beyond belief. DO NOT EVER BUY A THING FROM THIS COMPANY.
Reply from Seed · 2026-08-24
Hi Kyle, thank you for taking the time to share your experience. We’re sorry for the frustration this caused and understand that you’re disappointed with the resolution provided. We do want to clarify that when you first reached out, your request was to consolidate your subscriptions and reduce the amount of product you were receiving. When you later asked us to stop additional product, our team issued a courtesy refund and asked which of your three active subscriptions you wanted canceled so we didn’t make changes to products you intended to keep. We were awaiting that confirmation before additional orders processed. Since then, all active subscriptions have been canceled, so there will be no future charges or shipments. We’ve also issued additional courtesy refunds, which represents the full exception we’re able to provide outside of our standard refund policy. We understand this wasn’t the resolution you hoped for, and your feedback about the experience has been documented and shared with our team.
I have chronic SIBO
I have chronic SIBO ever since fractures in low thoracic and upper lumbar spine caused intestinal slowing. I was given prescription probiotics that helped, but didn't completely irradicate symptoms. I tried a dose of someone else's seed and experienced same day relief from bloat, pressure, gurgling, and back pain. I've been using it daily ever since and when I run out the symptoms recur, although with less intensity. I have recently signed up for routine refills.
Reply from Seed · 2026-08-24
Hi Janet! Thank you for sharing your experience with us. We’re so glad to hear DS-01® has been such a positive addition to your routine. We’re grateful to have you as part of our ecosystem and appreciate you trusting Seed to be part of your journey.
What the..
I didn't see that when I started Seed 1 it started a subscription, so when I ordered at the end of the month it started a second subscription, then I stopped 1, it cancelled both, then when I started 1 back, it started both. Took a month to fix and now I can't log in.
Reply from Seed · 2026-08-24
Hi Joel, thank you for taking the time to share your feedback. We're truly sorry for the frustration and confusion this experience caused. Our team has been in touch to help you regain access to your account and make sure you're able to manage your subscription moving forward. After reviewing your account, we can also see that you were able to successfully place an order and it’s now on its way to you. If there's anything further we can support you with, please don't hesitate to reach out to us at care@seed.com.
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