What Healthifyme customers say
They advertise personalised coaching, weight goals and calorie tracking, but the 60 newest reviews repeatedly question support quality, coach continuity and billing fairness. Their strongest product proof is photo-based meal tracking, while accuracy complaints create a clear opening for a more transparent and verifiable experience. You can win attention by showing the mechanism, making cancellation and support terms visible, and proving that human guidance stays specific over time.
- Researched
- 29 August 2026
- Site
- healthifyme.com
- Ads read in
- US
- Sources
- 5 of 9 answered
- 70
- ads found
- 160
- reviews found
- 5
- sources read
- 2.10
- review rating
Healthifyme reviews, read · 60 of 160 read one by one · 2026-08-29T11:22:47.225Z
The 60 newest reviews show a repeated trust problem around refunds, support response time, coach continuity and tracking accuracy. Positive reviews credit individual coaches and photo tracking, but many users say the paid experience becomes generic or difficult to exit. You can compete by making support access, cancellation terms, data accuracy and coaching continuity visible before purchase.
- 160
- reviews in the window
- 2.14
- average rating
- 71%
- one or two stars
- 11%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
Country
160 of 160 reviews · fetched 2026-08-29 · first run, nothing to compare against
Worst Experience
The Al experience has been quite disappointing. The responses often feel very basic, repetitive, and generic, rather than personalized or genuinely useful. What hasbeen even more frustrating is my experience with customer support. HealthifyMe provides services to customers across different countries, yet i was told that support is available only during Indian time-zone hours. If you are serving customers internationally, how are customers outside India expected to conveniently reach your support team? I'm also currently having trouble with the refund process. The overall experience gives the impression that it is much easier to sign up and purchase a service than it is to change a plan or get a refund when the experience doesn't meet expectations. Health and wellness services require trust and good customer support. Unfortunately, based on my experience, HealthifyMe needs significant improvement in both the Al quality and its customer service and refund processes.
Ease
It is not particularly easy to use, and I have found in many instances that the macros are completely different than other sources
App sucks
So many errors in the app
Journey to Healing
I was appointed one of the greatest dietitians from Berry Street. I already had the tools to make this a successful and enjoyable experience. Ashley just turned and tuned it up for me. I’m so appreciative and humble by the guidance. Understand my Love for great tasting food is undeniable LOL. She just amped up my taste buds to another level of healthiness with the pressure of giving up the things I love to eat. A little tweak here and there helped to maximize the nutrients I needed for that meal. Thank you for your knowledge of food. I will always remain grateful and humbled by this journey of healing my body and enjoying every bite 😋
Needs to catch up
It’s a good app. The inclusion of AI seems like catching up to trends but where are overview of macros via iOS widgets? Also integration to Apple health? It’s very backwards when it cannot sync properly with garmin connect nor apple. Please make a widget for a quick overview of macros consumed daily.
Good App, Terrible Customer Support
I tried to cancel my subscription and the customer support took forever. They sent an automated text saying they were stopping the conversation because I took too long to respond even though their previous messages were sent seconds ago, and they did this multiple times when I tried to cancel the membership. Save your time and energy and use a different app.
Worst app
I bought pro account. No live support you have to wait days to get response. After activating account no support once you pay the money. App lacks coach selection and lot of other features.
Please fix this bug
Everytime I open the app, I see 5000 cals against every meal! I have to close and open the app two times to see actual calories I set for the meals
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What this run read
12 credits spent
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