What RealRoots customers say
RealRoots sells a structured way for women to meet friends through matching, meetups, guided conversations, and recurring group activities. Their customer proof is strongest on friendship outcomes, while the largest risks are app reliability, billing clarity, matching credibility, and event operations. You can take share by making the service easier to trust before purchase and more dependable after signup.
- Researched
- 29 August 2026
- Site
- realroots.com
- Sources
- 2 of 9 answered
- 0
- ads found
- 120
- reviews found
- 2
- sources read
- 3.50
- review rating
RealRoots reviews, read · 60 of 120 read one by one · 2026-08-29T10:49:12.798Z
Their strongest proof is the human outcome: many reviewers describe meaningful friendships, shared life stages, and guided conversations. The main weakness is the gap between that promise and execution, with repeated complaints about app failures, unclear billing, forced changes, missing support, and uncertain matching. You can compete by making reliability, consent, pricing, and matching evidence visible before asking people to commit.
- 120
- reviews in the window
- 3.49
- average rating
- 34%
- one or two stars
- 0%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
120 of 120 reviews · fetched 2026-08-29 · first run, nothing to compare against
Great in person
This app did help me find friends, the technology itself is spotty but the service gets the job done.
Great concept, flawed business model
Not enough people are talking about the cycle that users are in when their series is canceled. For the series to commence past the Meet & Greet, there needs to be at least five people from the M&G that commit and pay. If you pay to continue the series with the initial M&G group and not enough people commit, then your series is canceled and you’re moved to another M&G. However, you do not receive a refund for the series. You’re matched to a new meet and greet for free (don’t have to pay the $25). However, if you do not connect with the new group and don’t wanna proceed, or the series is canceled again because of numbers it’s just a never-ending cycle of being rematched to new M&Gs. Women in this case should receive a refund because they’re paying to hang out with the people they made initial connections with and this is no longer happening! You don’t know if the next series is going to be a good fit or if it’s going to be canceled again. I would recommend: 1. Increasing the number of women at the M&Gs. Even though a group of 12-16 women isn’t as intimate as a smaller group a bigger pool means that more people are more likely to sign up. Groups of 10 clearly aren’t making it to the series. My original group had eight women, but only six showed up at the M&G and only four proceeded to pay for the series. We were one person short, which is why our group was canceled, and we were already at a disadvantage with only six women starting out. 2. Give women the offer to proceed with a smaller group at a discount. I enjoyed my time with my initial connections so much that I would have continued with a group of four at regular price. Even though a group of 5 to 6 women is ideal, clearly it’s hard to meet this goal when putting groups together. I also think RealRoots should emphasize quality over quantity or else people would not sign up to be matched. I would much rather build relationships with a group of 3 other women I could see a friendship with than to not even have the opportunity at all because there weren’t enough people. 3. The price of the meet and greet should be raised to weed out people who are not serious about committing to the series. I have heard from several women that they only sign up for the M&Gs just to meet people and exchange contacts because “they can hang out for free”. I signed up for RealRoots because I like the structure of it and it is very hard to find people who are consistent. Having people who only want to do the M&G portion only is unfair to the people who actually want to commit to the series. I think raising the price of a meet and greet would weed out these people. Great experience, flawed concept. Give refunds to canceled series or at least offer to let women proceed with smaller groups. Please get more people on your team so the app can run smoother and the emails have less mistakes.
Incredible experience
Joining RealRoots has been one of the best decisions I’ve made this year. It gave me the opportunity to meet genuine, supportive people in a welcoming environment where I felt comfortable being myself. I’ve stepped outside my comfort zone, tried new activities, and made connections that I probably wouldn’t have made otherwise. It’s been refreshing to be part of a community that encourages personal growth and meaningful friendships. I’m grateful for everyone who has helped make the experience so positive, and I would definitely recommend RealRoots to anyone looking to build authentic connections
Scam!
This company is a scam!
Not bad! App needs help
I went to 1 meet and greet in the LA area. Was a last minute decision bc I had skipped the one I planned previously. So idk if I was “matched” at all. The group was massive and diverse at dinner. Nice women! But definitely for the “new in town” and those who are very very open to letting strangers in. I realized it’s not for me. I’m looking for depth and local activities. This can be a good way for out of towners to find their footing. App needs help. You can only dandelion desktop web. That is not clear. The only function in the app is to email support but they take up to 3 days to respond so if you want to cancel a trial you need to go to your desktop web. That’s not clear.
Good experience.
Had a great time with the girls picked for me!
The Company is Ridiculous
I signed up for a dinner weeks ago — a date and location I picked myself, from the options their own quiz gave me. The day before the event, I got an email saying their "predicted compatibility score" had found me a better group: three weeks later, in a completely different part of the city. An area I only marked because I could swing it on a weekend, not as a workweek rush-hour commute. They didn't ask if any of this worked for me. They just moved me, told me to "do nothing" if it was fine, and left the new location for me to discover in the confirmation email. I would not have minded if they had asked. They didn't ask. They did it without my consent — and as a woman, consent is very important to me. For a company built around intentional, thoughtful connection, doing things TO your customers instead of with them is a wild choice. The best part: their own cancellation policy charges ME $25 if I cancel less than a day out. They moved my entire event with 24 hours' notice and a heart emoji. By their own terms they owe me a refund plus $25. I don't get mad easily and I have never written a bad review in my life. I am flabbergasted by the audacity. If I could give zero stars I would.
Tried to change me for their own failures
I signed up for a series that was cancelled after two events where the guide was a no-show. Rather than offering a refund or resolution, they moved me into a different series without my consent — and then had the nerve to charge me a cancellation fee when I tried to leave. This is a new company that clearly hasn’t figured out how to treat customers. I would have tried another series in the future, but this experience has made that impossible. Save yourself the frustration.
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