Competitor decision brief
What Notion customers say
They win praise for putting notes, tasks, documents, databases, and collaboration in one place, but the same flexibility creates setup and navigation work. Their most exposed areas are mobile reliability, billing trust, and AI that some users find intrusive or inaccurate. You should present a narrower first workflow, prove dependable mobile use, and make account and payment behavior easier to understand.
- Researched
- 28 August 2026
- Site
- notion.so
- Ads read in
- US
- Sources
- 6 of 9 answered
- 1
- ads found
- 221
- reviews found
- 6
- sources read
- Not rated
- review rating
Notion reviews, read · 60 of 221 read one by one · 2026-08-28T18:19:29.052Z
The strongest positive pattern is consolidation: reviewers repeatedly value keeping notes, tasks, documentation, databases, and collaboration in one workspace. The clearest weaknesses are mobile reliability, setup complexity, AI frustration, and billing or cancellation disputes. You can compete by making the first useful workflow obvious, matching desktop behavior on mobile, and stating cancellation and renewal rules plainly.
- 221
- reviews in the window
- 3.45
- average rating
- 34%
- one or two stars
- 0%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
Country
221 of 221 reviews · fetched 2026-08-28 · first run, nothing to compare against
Completely stopped working
Even after updating, uninstalling, and reinstalling, the app is doing absolutely nothing. Massive L.
Great App — Buggy on Mobile App Still
this app is wonderful but Please please fix the crashing issue on the Mobile App! It sometimes makes it unsuitable when I’m away from home. I’ll be scrolling down a page and it continually reset the page and brings me back to the top..
Notion is worth it
Notion helps keep me organized and up to date on all my tasks
The best app !
Literally my holy grail for school! It’s perfect for studying and planning. 100% get this app
Why the constant updates?
Whats the point of giving us senseless updates and changing the layout for no reason? It just makes it harder to navigate pages…
Awesome…excepttt
Now notion personally is great!! But I HATE AI! AI is such a unneeded part of this! Rethink the AI!
Good app, extremely laggy on iPhone
Been using Notion for years, I love the app, and though it takes some time to understand how it all works once you do it’s simple and fun to utilize. With that said the app is really really laggy on iPhone. A few issues I’ve found using Notion on iPhone: 1. I cannot delete text on the app. Say I select text and press the x button to delete it on my iPhone keyboard, it will not delete. Even if I press x to delete it without selecting the text it won’t delete so I have to select and press the ‘cut’ selection. 2. Certain pages won’t load when I try to open them, it’ll display the loading icon for awhile and then seemingly crash and close the app. 3. Inserting photos and the page auto-scrolls downwards to the end of the page. Pretty self explanatory, but when I insert photos and then try to move them around the page it’ll start auto scrolling to the bottom of the page. 4. The app freezing. Sometimes it just freezes and I have to close the app and reopen it. 5. Accidentally selecting an item (like a divider) and the app won’t let me close the menu that pops up after where the ‘insert below’ option shows up. These are just a few issues I’ve found while using the app on iPhone. I truly do love the app, I just don’t like that these issues are so frequent. (side note: i have deleted and reinstalled the app in the hopes of fixing these glitches, but it doesn’t fix them.)
Great app, just really buggy!
I love Notion, I love the various templates I can use and how more organized I feel once I started using Notion—the only problem being… how buggy it is: widgets on phone screen don’t work properly; they just keep loading endlessly…Sometimes you can’t delete text; it just stays there. You have to select the text and do the cut option just to get rid of it, which is annoying. Sometimes the screen just freezes; have no clue why. I think this app is great. I love Notion, like seriously… it's a game changer, but I feel like I'd love this app much more if it just... wasn't so buggy and sometimes impossible to work with.
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