Competitor decision brief
What Mentra customers say
They have 1 fetched ad built around shipping the first pairs, while their 28 reviews reveal that reliability and device coverage matter more than launch storytelling. You can take the clearest opening by proving pairing, glasses display, translation, and recovery in the same customer journey. Keep app breadth and openness as supporting evidence, because their best reviews already give those areas credibility.
- Researched
- 28 August 2026
- Site
- mentra.glass
- Ads read in
- US
- Sources
- 3 of 9 answered
- 1
- ad found
- 28
- reviews found
- 3
- sources read
- Not rated
- review rating
Mentra reviews, read · 28 of 28 read one by one · 2026-08-28T20:19:13.472Z
The reviews show a sharp split: people value the open platform, translation, captions, app choice, and fast support, but reliability and device compatibility repeatedly break the experience. You can compete by making connection status, supported devices, language coverage, and failure recovery explicit before asking someone to adopt the product. The main churn risk is a user who cannot get text onto the glasses after pairing.
- 28
- reviews in the window
- 2.96
- average rating
- 50%
- one or two stars
- 0%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
28 of 28 reviews · fetched 2026-08-28 · first run, nothing to compare against
Captioning and Translation not working on even g2 realities mentraOS 3.0
MentraOS 2.0 or whatever the previous update was worked quite well; the transcription of my target language was good, and punctuation and diarisation was relatively high quality. The translation function lacked translation for my target language, but I expected that to be fixed with MentraOS3.0. However, mentraOS3.0 with my Even realities g2 is not working at all. Neither transcription nor translation appear to be even connecting properly. Specifically, the translation and transcription text is not showing up in the miniapp nor the glasses UI. Instead it keeps saying connection lost.
Seems really great, waiting for G2
Good but can improve
iOS on boarding issues
there is no way for me to use the product out of the box because the pairing set up. I see everything connected to via Bluetooth and then within the app it says open settings to pair and wait till it is connected. I do that but nothing updates on the app there's no other button to press other than open the settings again it's very frustrating. I look forward to hearing back from the Dev team. I will be following up with a GitHub issue.
Garbage app (for now)
It could be a lot better than the first party garbage. But this is all we got as early adopters.
Much quicker startup
The biggest hurdle with the standard G1 software is the number of steps to go through before captioning will happen. With the Mentra, you just start te app, wait few seconds for the initial connection and ready to caption. Awesome! And it captions multiple languages at the same time. I speak both Dutch and English and you can just mix it up and voilá.
Best Smart Glasses App
Best smart-glasses app I’ve used so far. Clean and fast.
Great SDK
I used the Mentra SDK to build apps for smart glasses. It's really very seamless and intuitive.
Happy for an open source option
There’s still some bugs, but it’s early for this team. Excited that they’re keeping the entire operating system open source. Keep up the good work!
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What this run read
8 credits spent
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