What Cleva customers say
They position Cleva as a cross-border money app for USD earners, Nigerian families, freelancers, businesses, and stablecoin users. Their ads make speed, free account creation, and family bill payments prominent, while reviews expose fees, card reliability, KYC, and held-fund risks. You can take the trust position by proving total cost, access safeguards, and support response before asking people to move money.
- Researched
- 29 August 2026
- Site
- getcleva.com
- Ads read in
- US
- Sources
- 5 of 9 answered
- 21
- ads found
- 129
- reviews found
- 5
- sources read
- 3.80
- review rating
Cleva reviews, read · 60 of 129 read one by one · 2026-08-29T16:27:15.911Z
The 60 newest reviews show a sharp split between praise for speed and support and complaints about held funds, KYC, card charges, and payment declines. Fees and access problems create the most serious trust risk because they affect money already deposited. You can compete by making support response times, payment limits, card replacement rules, and total fees explicit before signup.
- 129
- reviews in the window
- 3.79
- average rating
- 26%
- one or two stars
- 15%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
Country
129 of 129 reviews · fetched 2026-08-29 · first run, nothing to compare against
Scammer
They are scammer they will flagged your money and keep on asking you useless question to provide evidence.. don’t you Cleva again they are thieves
Waste of money
If the purpose of you getting a virtual card is for ads payment platform like Snapchat, do not waste your money on this, Snapchat stopped accepting virtual Visa cards. So their virtual card doesn’t work - total waste of $ creation fee.
Review
I just downloaded the app, it’s fast and very good!
Fast and reliable
The service is fast and the customer service is superb …. Keep it up .
I can’t access my money
It’s been almost a week now that I can’t access my money Which is very sad and disappointing because I’m surprised this is happening with Cleva which I trust so much 🥲
Failed system
Imagine paying 3$ to get my card and after successfully debiting me they’ve resumed to process my card I’ve reached out to they’re failed customer support on the app and no response ,on gmail they keep saying they’ll look Int it but I can’t trust that as well,because they said on the customer support system in the app that they’ll be in touch with me in 30 minutes but nothing ,up until now my card creation is still showing pending dir over 5 hours,u recommended not downloading and his app to begin with there’s so many other alternatives to use my people
They’ll refund your usa payment
Do not download this app, they not supporting any payment from USA virtual account, even though you send from a business merchant, they’ll refund it and cancel it, if though you linked it through Ach and they’ll already received a token, and you initiated a transaction, they’ll decline it. They are very useless app. Beware
Hidden fees will eat your money,Avoid!
Absolute worst experience. I sent ₦17,000 to fund a virtual card for a purchase. Not only did the card not work, but between the 3 card creation fee and their outrageous exchange rates (charging ₦1,440/, but refunding much lower), I lost almost ₦5,000 just trying to get my own money back. They also force you to keep a $1.00 minimum balance on the card that you can’t withdraw easily. If you want to keep your money, stay away from this app. Their "convenience" is just a trap for fees. Do NOT download this app.
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