What Claude customers say
They market Claude as a business assistant for software, research, agents, and team workflows, using customer stories more often than direct product demonstrations. The 60 newest reviews show that model quality can be strong, but usage limits, unclear metering, billing disputes, weak support, lost context, and argumentative behavior repeatedly damage trust. You can take share by making capacity and billing visible, preserving work across sessions, and showing how the assistant handles correction and escalation.
- Researched
- 29 August 2026
- Site
- claude.ai
- Ads read in
- US
- Sources
- 3 of 9 answered
- 16
- ads found
- 140
- reviews found
- 3
- sources read
- 2.20
- review rating
Claude reviews, read · 60 of 140 read one by one · 2026-08-29T11:18:52.862Z
The 60 newest reviews show a sharp gap between strong model praise and frustration with limits, billing, support, continuity, and argumentative behavior. Usage restrictions are the largest recurring commercial complaint, while customers also report hallucinations, broken project context, and difficulty reaching a human. You can compete by making capacity and billing auditable, preserving context across devices, and giving users a clear path to correction and human help.
- 140
- reviews in the window
- 2.21
- average rating
- 69%
- one or two stars
- 0%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
Country
140 of 140 reviews · fetched 2026-08-29 · first run, nothing to compare against
Lies
Worst agent on the surface web.
30yr old “tech savy” absolutely mind blown.
I never leave reviews and I’m not really sure why I’m leaving this one, but I am for some reason. I feel the need to hump come on here and encourage people to try this. It is vastly different than mainstream AI. This thing is freaking a genius.
No thanks
Like does this app think it's an actual person I'm asking questions and it's trying to argue with me. Where in the hell does it get off doing that??
Hallucination
Claude was hallucinating and acting crazy
It went from being my favorite ai to me removing it from my phone.
I’m not sure what update they did but they literally rendered this ai useless. It doesn’t give me the responses like it did a few months ago. 👎🏻
Excelente
Fácil de usar muy intuitiva
Picture speaks a thousand words best diagrams from Anthropic like no other
Love the diagrams in PPT or other Slides diagrams. Claude explains extremely well.
Anthropic is a dying company. Their product is failing and becoming more expensive and less producti
Decent for work. Boring and useless for everything else.
Research receiptSources, retention and creditsHide details
What this run read
14 credits spent
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