Competitor decision brief
What Candle customers say
They are strongest when customers use questions, games, drawings, and widgets to stay close across distance. Their clearest weaknesses are paid-access friction, repeated content, and reliability problems after updates. You can compete by making access predictable, giving couples more control over prompts and privacy, and protecting the core experience from regressions.
- Researched
- 28 August 2026
- Site
- trycandle.app
- Sources
- 2 of 9 answered
- 0
- ads found
- 120
- reviews found
- 2
- sources read
- Not rated
- review rating
Candle reviews, read · 60 of 120 read one by one · 2026-08-28T19:43:22.247Z
They have a clear connection benefit, especially for long-distance couples, and customers repeatedly praise questions, games, widgets, and responsive support. The largest competitive opening is paid access: many customers describe locked categories, surprise charges, trial confusion, or unequal partner access. Content freshness, reliability, and privacy controls also create reasons for customers to switch.
- 120
- reviews in the window
- 3.48
- average rating
- 28%
- one or two stars
- 5%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
120 of 120 reviews · fetched 2026-08-28 · first run, nothing to compare against
Sean
Real good deep connection with ur partner I love this couples app
Eh, good app though.
Don’t like that it’s paid. But I get it, they wanna get paid. Smh
Got charged $45 when I thought I had the free version.
If I had known I was going to have to pay for the app, I wouldn’t have downloaded. I was told it would be free. Now I have my iCloud locked because I’m not paying the $45 for an app. So no longer am I able to update ANYTHING on my phone.
Terrible Update
The latest update completely ruined the app. It was already trying to make you pay for the app in various ways. However in the newest update they have limited you even further, to the point where you cannot do much without spending money. Even the simple games…. Like cmon you can find these games online for free but can’t play here for free? Hope this app genuinely crashes and burns. I would spend $5 to full unlock the app but that isn’t a choice. $40 a year for a couple questions a day and games I could play online for free elsewhere…. Yeah right lol
Asking my partner a question
Instead of my partner seeing, “This is something I wanted to ask you” you should have the person asking that question be able to answer it too. I may skip that prompt because I don’t want my partner to know that I wanted to ask that question.
Super fun for couples!
This app is super fun and helpful for me and long distance partner! Customer support was very quick and helpful when my partner lost their old phone to the ocean and couldn’t log back in! We love this app!
Love it
super helpful service team cool app to connect with partner
Greatest app overall
I had pookie year subscription I even had widgetable but they always got boring and never kept the relationship feeling alive with Candle there is so much more fun and idea’s to create together if you liked pookie app then you’ll love this one
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What this run read
13 credits spent
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