What AIVideo customers say
They sell an AI video creation and editing platform, with ads centered on music videos, viral content and broad tool counts. The 40 newest reviews show useful all-in-one workflows and responsive support alongside repeated concerns about quality, credits, billing and failed generations. You can compete by making output reliability and payment rules easier to verify before purchase.
- Researched
- 29 August 2026
- Site
- aivideo.com
- Ads read in
- US
- Sources
- 3 of 9 answered
- 6
- ads found
- 40
- reviews found
- 3
- sources read
- 3.10
- review rating
AIVideo reviews, read · 40 of 40 read one by one · 2026-08-29T17:14:20.466Z
The 40 newest reviews split between strong praise for an all-in-one music-video workflow and serious complaints about output quality, credit consumption and failed generations. Support receives both fast-refund praise and reports of silence, while billing and cancellation concerns create a clear trust risk. The strongest competitive move is to make generation reliability, credit treatment and cancellation rules visible before purchase.
- 40
- reviews in the window
- 3.13
- average rating
- 45%
- one or two stars
- 33%
- answered by the brand
- 0
- day window
- none
- carry an English text
Rating
Source
Country
40 of 40 reviews · fetched 2026-08-29 · first run, nothing to compare against
I have been using Aivideo for some time…
I have been using Aivideo for some time now and have build a few channels with constant growth. Support is super fast and I have yet to have any issues. I highly recommend to anyone looking to streamline their workflow.
All they going to do is scam you out of…
All they going to do is scam you out of 50 dollars.
I was scammed
I was scammed. I was a paying customer with multiple monthly subscriptions including a couple of $299 purchases. I was literally PROMISED to get back the remaining credits I had left over if I go ahead and resubscribe. The communication for me to resubscribe was instant, of course. I was told I would get the credits right away. It's been almost 2 weeks no response to none of my emails, no credits that was promised via email over 3 times before I resubscribed. Once I paid poof, ghost. They have lost a value client because of their greed. They lied and are untrustworthy. I reported fraud because they did not hold up to their word.
On Point
I had an issue with a video and the response from support was quick and effective! I have made some really awesome videos with aivideo.com. I love it here!
Outstanding and extremely fast customer support! Saved my day!
I accidentally renewed my annual subscription and noticed a charge of $891. However, when I contacted customer support to explain that it was a mistake and that I hadn't used the service since the renewal, they responded incredibly fast. They processed a full refund immediately. Their customer service is exceptionally kind, professional, and trustworthy. I highly recommend them!
I'm happy with their service
I'm happy with their service. I was getting billed long after I had canceled my subscription, and they refunded my money, so I'm happy.
its just ok. no regular updates per their site.
its just ok.. I do believe that the platform doesnt generate what you want on purpose to burn your credits.. I asked them to refund some bad generations and it took days to get a partial refund. I was very hopeful for the platform,but there doesnt seem to be updates regularly. this platform is just a money grab in my opinion.
Buyers Beware!
This platform steals your money so be careful. You can write a very specific prompt on exactly what you want down to the letter and it will purposely produce something else so that it can eat up your credits. Then it will apologize and screw up again. You will go through this process three or four times until it finally gets it right. It apologizes for burning your credits but it doesn't refund you any credits. I somehow think this is built in to the actual application itself for a money grab. I finally produced videos but it was like pulling teeth. Then I tried to cancel my auto pay for the subscription and they make it very difficult to do so. So I had to go to my bank and change my card number so they could not charge me anymore.
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